Terms of service

This website is operated by Purevanta Ltd ("Clovrio", "we", "us", "our"). By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms and Conditions ("Terms"), including any additional terms and policies referenced herein or accessible via hyperlink. These Terms apply to all users of the site, including browsers, customers, and merchants.

ARTICLE 1 – CONDITIONS FOR THE ONLINE STORE

1.1 By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
1.2 You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws.
1.3 You must not transmit any viruses or destructive code.
1.4 A breach or violation of any of the Terms will result in immediate termination of your Services.

ARTICLE 2 – COMPANY DETAILS

Store Name: Clovrio
Company Name: Purevanta Ltd
Company Registration Number: 16982782
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7476 627236
Email: info@clovrio.com

ARTICLE 3 – GENERAL CONDITIONS

3.1 We reserve the right to refuse service to anyone for any reason at any time.
3.2 You understand that your content (excluding card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform to technical requirements.
3.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

ARTICLE 4 – ACCURACY AND TIMELINESS OF INFORMATION

4.1 We are not responsible if information made available on this site is not accurate, complete or current. The material is for general information only.
4.2 Historical information is provided for reference only.
4.3 We reserve the right to modify the contents of this site at any time.

ARTICLE 5 – MODIFICATIONS TO THE SERVICE AND PRICES

5.1 Prices may change without notice.
5.2 We reserve the right to modify or discontinue the Service at any time without notice.
5.3 We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

ARTICLE 6 – PRODUCTS OR SERVICES

6.1 Certain products may be available exclusively online with limited quantities and are subject to our Refund Policy.
6.2 We have made every effort to display product colours and images as accurately as possible, but cannot guarantee that your screen will display colours accurately.
6.3 We reserve the right to limit the sale of our products to any person or region.
6.4 Descriptions and pricing may be changed at any time without notice.
6.5 Right to cancel: In accordance with UK consumer protection law, you have the right to cancel your order within 14 days of receipt. Clovrio offers an extended 30-day return window as stated in our Refund Policy and Article 16. This does not affect your statutory rights.
6.6 We do not guarantee that the quality of any product will meet your expectations.

ARTICLE 7 – BILLING AND ACCOUNT INFORMATION

7.1 We reserve the right to refuse any order.
7.2 We may limit or cancel quantities per person, household, or order.
7.3 You agree to provide accurate and current account and order information.
7.4 You must update your account details promptly to ensure transactions can be completed.

ARTICLE 8 – PRICING

8.1 All prices are shown in GBP (£) and include any applicable UK VAT.
8.2 For deliveries within the United Kingdom, the price shown at checkout is the final price; no additional customs duties or import fees apply.
8.3 The price you pay is the price displayed at the time you place your order.

ARTICLE 9 – OPTIONAL TOOLS

9.1 We may provide access to third-party tools over which we have no control.
9.2 Use of such tools is at your own risk.
9.3 You should review the terms of the third-party providers.
9.4 Future features and services will also be subject to these Terms.

ARTICLE 10 – THIRD-PARTY LINKS

10.1 Certain content may include third-party materials.
10.2 We are not responsible for third-party websites.
10.3 Please review third-party policies carefully before engaging in transactions.

ARTICLE 11 – USER COMMENTS AND FEEDBACK

11.1 We may use any comments or feedback submitted by you in any form.
11.2 We are not obliged to maintain comments in confidence or to compensate or respond to them.
11.3 Comments must not violate any third-party rights or contain harmful content.
11.4 You are solely responsible for the content you post.

ARTICLE 12 – ERRORS AND OMISSIONS

12.1 The site may contain typographical errors or inaccuracies.
12.2 We reserve the right to correct and update errors at any time.
12.3 We are not obligated to update information unless legally required.

ARTICLE 13 – PROHIBITED USES

You are prohibited from using the site for: (a) unlawful purposes; (b) violating laws; (c) infringing our intellectual property; (d) submitting false or misleading information; (e) uploading malicious code; (f) collecting personal data of others; (g) spamming or phishing; (h) obscene or immoral purposes; (i) violating security features. We reserve the right to terminate your use of the Service if you violate any of these terms.

ARTICLE 14 – WARRANTY DISCLAIMER AND LIABILITY LIMITATION

14.1 We do not guarantee uninterrupted or error-free service.
14.2 Use of the Service is at your own risk.
14.3 We are not liable for any indirect damages arising from the use of the Service or products, except where such liability cannot be excluded under UK law. Nothing in these Terms limits your statutory rights as a consumer.

ARTICLE 15 – RETURN POLICY

15.1 Customers have the right to return items within 30 days of receipt.
15.2 Unless the item is defective or damaged, return costs are the customer's responsibility.
15.3 Returns must be sent to the address provided by our customer service team upon request.

ARTICLE 16 – INDEMNIFICATION

You agree to indemnify Purevanta Ltd and its affiliates against any claim arising from your breach of these Terms or applicable law.

ARTICLE 17 – SEVERABILITY

If any provision is found invalid, the remainder shall still apply.

ARTICLE 18 – TERMINATION

18.1 All obligations prior to termination remain in effect.
18.2 These Terms remain effective until terminated.
18.3 Breach may result in immediate termination of Services.

ARTICLE 19 – ENTIRE AGREEMENT

19.1 Failure to enforce any right does not constitute a waiver.
19.2 These Terms supersede all prior agreements.
19.3 Any ambiguity shall not be interpreted against the drafting party.

ARTICLE 20 – GOVERNING LAW

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. This does not affect your statutory rights as a consumer.

ARTICLE 21 – CHANGES TO TERMS

21.1 You can review the most current version of the Terms at any time on this page.
21.2 We reserve the right to update or change these Terms by posting updates on our site.
21.3 Continued use of the site after changes constitutes acceptance of those changes.