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Every piece we sell is one we'd happily wear ourselves and we back that with a 30-day money-back guarantee. If it isn't everything you expected, just tell us within 30 days of delivery and we'll refund you in full. And if anything arrives faulty, the return is on us, postage included. Simple as that.
Frequently Asked Questions
Orders placed before 2:00 PM (UK time) are dispatched the same working day. Orders placed after 2:00 PM, or at the weekend, are dispatched the next working day. Delivery then takes 3–7 working days. You will receive a tracking number by email once your order ships.
You have 30 days from delivery to return an item. For change-of-mind returns the item must be unused and in its original condition, and return postage is the customer’s responsibility. If your item arrives defective or damaged, email us at info@clovrio.com with your order number and a photo – we will cover return shipping and process your refund within 7 business days of receiving the item.
Yes, we offer free standard delivery on all orders within the United Kingdom. There is no minimum order amount required.
You can reach us by email at info@clovrio.com or by phone at +44 7476 627236. Our hours are Monday to Friday, 9:00 AM to 5:00 PM (GMT). We aim to respond to all inquiries within 24 hours.